After a seven year run, Google is shutting down its Google+ social
network. The announcement to shut down Google+ comes after the discovery of a
bug that was present for more than two years leading to the exposure of data from millions of users to external developers.
But even before this decision, the social network was
already dying, here’s why;
Google+ was just
another bad decision
Google+ wasn’t the first bad decision the company made.
Google has had a wide network of failed projects that have had to be shut down.
Google Buzz was launched in 2010 and retired in 2011, Google Friend Connect was
launched in 2008 and retired in 2012 and Orkut was launched in 2004 and retired
in 2014. So while the company makes some good projects, bad ones also come
along.
The Facebook effect
Google+ was created just out of need to counter Facebook
which it failed to do.
7 years ago, Facebook became very popular that it
pressured the Google team into creating their own social network as a means to
keep Google relevant to users. When it launched, there wasn’t any clear
differentiation from Facebook and the team didn’t have a clear plan for it.
Facebook continuously became popular as users sought it as a
much simpler social network as compared to the complex Google+ that was
confusing to most. Many found sharing posts on Google+ confusing. And Google+ 'circles' feature was complex. The users were
supposed to create circles of people such as friends and family to share only
circle-specific posts. But these circles were one sided and didn’t allow others
to share back. This was the exact opposite to Facebook’s feature that connects people together through allowing sharing among-st themselves. Google’s approach
wasn’t any fun.
Failure to offer
something genuinely new
For any good businessman looking to beat their competition,
the strategy is always to create something new or capitalize on a small segment
whose needs aren’t being fulfilled. Google+ went the other way and chose to go
head to head with Facebook.
Lack of a mobile
presence
Social network sites like Twitter and Facebook offered users
a very neat mobile browsing experience which Google+ failed to deliver.
Facebook and Twitter provided mobile sites for users displaying lower quality
images or no images at all allowing those on limited data plans access to their
accounts which wasn’t the case with Google+ whose high-resolution photos made
it ideal for desktop. Mobile for Google+ was said to be more of an afterthought
than a carefully planned service.
Exit of its creator
A few years after the launch of Google+, its creator also
exited Google. In 2014, Vic Gandotra who was serving as the senior vice
president social for Google exited the company. This came as a surprise to most
and there wasn’t a smooth succession plan. This created another hole in the
social network.
The Bug
In this data era, every user demands safety of their data
and any failure to protect serves as a failure to provide a service. Google+ suffered
a bug that exposed data for millions of its users. This simply robbed it of the
users it had left.
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